OakTree Solutions teams up with Mercury to offer Business Technology Optimization solutions to help you efficiently manage IT, and optimize quality, performance, and availability of applications. Together, OakTree Solutions and Mercury help you lower IT costs, reduce risks, and optimize your systems.
Together, we address strategic IT initiatives like service management projects based on ITIL, and ensure the intended business outcomes of enterprise application environments such as J2EE, .NET, and ERP/CRM.
OakTree Solutions offers sales and support of Mercury Service DeskTM to manage IT services delivered to business stakeholders. Based on an ITIL best-practices framework for IT service management, Mercury Service DeskTM includes integrated components linking key ITSM processes.
OakTree Solutions also sells and supports the Mercury Business Availability CenterTM, which enables you to measure and manage critical business processes, offering an innovative top-down approach to integrating business, end-user, and system perspectives. In partnership with Mercury, OakTree provides complete transparency of IT infrastructure.
Business Availability
Mercury Service Desk
Service Packs