Business Availability
OakTree Solutions is a Mercury partner supporting the Mercury Business Availability CenterTM, which enables you to measure and manage critical business processes, offering an innovative top-down approach to integrating business, end-user, and system perspectives. In partnership with Mercury, OakTree provides complete transparency of IT infrastructure.
With OakTree Solutuons' implementaton of Mercury Business Availability Center, you can:
- Manage IT to improve service levels
- Translate business goals into IT operational level agreements (OLAs)
- Align LOBs and IT by reporting on service levels from an end-user perspective
- Dynamically map the application and infrastructure environment
- Identify, triage, and diagnose potential problems before they happen
- Assess change impact before deployment to minimize business risk
Mercury Business Availability Center includes:
- Integrated applications and a business dashboard for performance and application monitoring
- End user management
- System availability management
- Service level management
- Configuration management
- Application mapping
- Diagnostics