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Business Service Optimization


As a CA partner, OakTree Solutions fully supports CA's Business Service Optimization (BSO) suite of products, which enable organizations to manage the business of IT. OakTree Solutions leverages CA's BSO suite to help our clients maximize the value of their IT assets and services. Through OakTree Solutions and CA, companies can better manage risk, improve efficiency, and make sure IT enhances business operation.

CA's BSO products are designed to provide critical insight into IT assets, services and investments. BSO enables you to better engage with your internal customers in the business, deliver higher quality services, and drive dramatic efficiency gains in all parts of your IT organization -- its assets, the services it offers, and the investments you make in it.

Through its partnership with CA OakTree Solutions offers a variety of BSO solutions:

  • IT Portfolio Management
  • IT Process Automation
  • Strategic Planning
  • IT Financial Management
  • Project Portfolio Management
  • Service Level Management
  • Request Management
  • Change Management
  • Release Management
  • Incident/Problem Management
  • Configuration Management
CA's Business Service Optimization (BSO) solution includes the following products :
  • AllFusion® Change Management
    • AllFusion® Change Manager Enterprise Workbench
    • AllFusion® Endevor Change Manager
    • AllFusion® Harvest Change Manager
  • ClarityTM from Niku
  • CleverPathTM Aion® Business Rules Expert
  • CleverPathTM Aion® Business Process Manager
  • Unicenter® Asset Portfolio Management
  • Unicenter® Asset Intelligence
  • Unicenter® Asset Management
  • Unicenter® Desktop DNA®
  • Unicenter® CA-JARS® Resource Accounting
  • Unicenter® NeuMICS® Resource Management
  • Unicenter® Patch Management
  • Unicenter® Remote Control
  • Unicenter® Service Delivery
    • Unicenter® Service Catalog
    • Unicenter® Service Assure
    • Unicenter® Service Metric Analysis
    • Unicenter® Service Accounting
  • Unicenter® Service Support
    • Unicenter® Service Desk
    • Unicenter® Service Desk Knowledge Tools
    • Unicenter® Service Desk Dashboard
    • Unicenter® Service Intelligence
  • Unicenter® Software Delivery

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